Gaming is for fun, not stress. Use Sona111's responsible gaming tools and guidelines to keep your experience positive and in control.
Sona111 believes gaming should always be a source of entertainment. Our six core commitments are designed to keep your experience safe.
Set your own daily, weekly, or monthly wagering limit. Once set, it cannot be changed until the specified period ends — that's the key to safe gaming.
Feeling like you need a breather? Take a voluntary break on Sona111 for anywhere between 24 hours and 6 weeks. Your account will be automatically deactivated for the duration.
If you feel gaming is getting out of control, use the long-term self-exclusion option for anywhere between 6 months and 5 years.
After you've been playing for a set amount of time, Sona111 will automatically remind you. Keeping track of time is an important part of responsible gaming.
Set a loss limit in advance so your session stops automatically once you reach it. This helps you stay within your budget.
Sona111 strictly prohibits access to anyone under the age of 18. Through KYC verification, we ensure that only adults are able to use the platform.
Responsible gaming means treating gaming as a balanced part of your entertainment — playing while keeping your time, money, and emotions in check. At Sona111, responsible gaming isn't just a list of rules; it's at the core of how our entire platform is built.
Online gaming is a great source of entertainment for millions of people. From cricket betting to live casino — these platforms are fun when used responsibly. But for some, it can become a problem if things go too far.
Sona111 believes every player deserves a safe and transparent gaming environment. That's why we Responsible Gaming We've built a comprehensive framework that keeps you in control at all times.
Gaming is entertainment, not income. When playing on Sona111, only spend money you can afford to lose without it affecting your daily life.
The core principles of responsible gaming are: Staying Within Your Budget, Managing Your Time, Avoiding Impulsive Decisions and Seeking Help When You Need It. Keeping these four things in mind will ensure gaming stays enjoyable at all times.
To protect the millions of gamers across Bangladesh who use Sona111, we follow international responsible gaming standards. Our goal is to ensure every member's gaming experience remains positive and safe.
Sona111 offers a range of powerful tools to support your responsible gaming. You can activate any of them at any time through your account settings.
Set a maximum deposit limit — daily, weekly, or monthly. Reducing your limit takes effect immediately. Increasing it requires a 7-day waiting period, which protects you from impulsive decisions.
Decide in advance how long each session will last. Once the time is up, Sona111 will automatically log you out and suggest you take a break.
At set intervals, a pop-up will appear showing how long you've been playing, how much you've won, and how much you've lost. It's an important reminder to help you stay in control.
Take a short break lasting anywhere from 1 day to 6 weeks. During this time, you won't be able to log in or make any deposits. The break cannot be cancelled before it expires.
If you're experiencing long-term issues, self-exclude for 6 months, 1 year, 2 years, or 5 years. Your account will be fully deactivated and all marketing communications will stop.
How to activate: Log in to your account → Settings → Responsible Gaming. From there, you can easily enable any tool. For assistance, support@sona111.betto get in touch.
The foundation of responsible gaming is self-awareness. If you notice any of the signs below, it may mean gaming is becoming a problem — and it's time to seek help.
If you notice even one of the signs above in yourself, don't wait — reach out to Sona111's support team. We don't judge; we're here to help.
Go through each point honestly. If you can answer "yes" to all of them, you're managing your gaming responsibly.
I only play with money I can afford to lose without it impacting my daily life.
Before I start gaming, I set a budget and stick to it.
After a loss, I don't chase it by betting more to win it back.
Gaming does not affect my time with family, work, or studies.
I can stop playing whenever I want and stay away from it.
I see gaming as entertainment, not a source of income.
I don't feel the need to hide my gaming from family or friends.
I don't use gaming to cope with stress or low moods.
If you feel something is wrong, follow the steps below. Sona111 is with you every step of the way.
The first and bravest step is recognizing that there's a problem. Don't be hard on yourself — this is a common human struggle, and there is a way through it.
Enable the cooling-off or self-exclusion option from your Sona111 account settings. This gives you the space to assess your situation clearly.
Talk openly with a family member or trusted friend. Don't try to carry it alone — let someone in.
support@sona111.betEmail us or connect via live chat. Our trained team will assist you with complete confidentiality.
Consider speaking with a mental health professional or counsellor if needed. Gaming addiction is a treatable condition.
Sona111 is strictly an 18+ platform. That said, as a parent or guardian, it's important to stay aware of your child's online activity.
If you believe a minor has created an account on Sona111, support@sona111.betContact us immediately. We will take action within 24 hours.
Research shows that family support is the single greatest factor in overcoming gaming problems. Keep the lines of communication open and approach the situation with understanding, not judgment.
Gaming on Sona111 is about more than winning — it's about a safe, enjoyable experience. Join us and play responsibly.