Data Protection

Sona111 Privacy Policy — Your Data Is Fully Protected

Everything you need to know about how your personal data is collected, stored, and kept secure at Sona111 — explained clearly in English.

Last Updated: January 2026
SSL Encryption
Data Is Never Sold
Secure Servers
KYC Protected
GDPR Compliance

How We Protect Your Data

A quick overview of the key pillars of Sona111's Privacy Policy — your security is our priority at every step.

End-to-End Encryption

Every transaction and personal detail you share is protected by 256-bit SSL encryption — no one can intercept or read your data in transit.

Secure Data Storage

Member data is stored on internationally certified secure servers, inaccessible to any unauthorized party.

Never Sold to Third Parties

Sona111 never sells or rents your personal data to third parties. Your privacy is not a product to us.

KYC Data Confidentiality

National ID or passport details submitted for identity verification are kept strictly confidential and used solely for verification purposes.

You're in Control

You can view, correct, or request deletion of your stored data at any time. Your information belongs to you.

Cookie Transparency

We clearly explain which cookies Sona111 uses and why. You can disable any non-essential cookies at any time.

1

Introduction

Sona111 (https://sona111.bet) is an international-standard online gaming and Sports Betting platform serving members in Bangladesh. We believe that protecting your personal data is one of our most important responsibilities. This Privacy Policy will give you full transparency into how Sona111 collects, stores, and uses your information.

Sona111's Privacy Policy is built in accordance with international data protection standards. By registering on our platform, playing games, or using any of our services, you are considered to have agreed to this Privacy Policy.

In summary

Sona111 never sells your data, shares it without your consent, or retains it beyond what is necessary. Protecting your privacy is a core part of how we do business.

This Privacy Policy applies to the Sona111 main website, mobile app, and all related services. If you have any questions, please reach out to our support team.


2

What Data We Collect

Under Sona111's Privacy Policy, we only collect information that is essential to providing you with the best possible service. The types of data we collect are outlined below:

Information Provided Directly

Information you provide during registration or account management:

Data Type Purpose Required?
Full name Account Identity & KYC Yes
Mobile Number Contact & Payment Verification Yes
Email address Notifications & Security Yes
Date of Birth Age Verification (18+) Yes
National ID / Passport KYC Verification For withdrawals
Mobile banking number Payment Processing For Transactions

Automatically Collected Information

Some information is collected automatically while you use the platform:

  • IP Address: For fraud prevention and location verification.
  • Device Information: Browser type, operating system, and screen resolution.
  • Usage History: Games played, session duration, and login times.
  • Cookie Data: For session management and saving your preferences.

Important: Sona111 never stores your password, PIN, or full bank account number. Payment details are processed in encrypted form and are not retained in our database.


3

How We Use Your Information

Sona111's Privacy Policy clearly states that collected data is used solely for the purposes listed below. We never use your information for anything beyond that.

  • Account Management: Registration, login, password recovery, and profile updates.
  • Payment Processing: Processing deposits and withdrawals securely.
  • Fraud Prevention: Detecting unusual activity to keep your account secure.
  • Customer Support: Troubleshooting and technical support.
  • Legal Obligation: Complying with licensing authority regulations.
  • Platform Development: Analyzing usage patterns to improve service quality.
  • Personalised Offers: Sending promotions tailored to your preferences (subject to your consent).

Sona111 never sells your personal data to advertisers or data brokers. This is a foundational commitment of our privacy policy.

Marketing Communications

If you'd prefer not to receive promotional emails or SMS, you can unsubscribe at any time through your account settings or by contacting support.


4

Data Sharing — When and With Whom

Sona111's privacy policy sets strict limits on data sharing. Your information is never shared with any party except in the circumstances outlined below.

Permitted Data Sharing Instances

  • Payment Processors: Only the information required to complete transactions is shared with bKash, Nagad, and Rocket.
  • Licensing Authority: Certain information may be shared with regulatory bodies as required by legal obligations.
  • Law Enforcement: Information may be disclosed to legal authorities when required by court order or investigation.
  • Game Providers: Minimum necessary data may be shared with third-party casino game providers, who are equally bound by the same privacy standards.

Clear Declaration: Sona111 never sells or rents your personal data to marketing agencies, social media companies, or data brokers. This is a core part of our privacy commitment.

In the Event of Business Changes

In the event of a merger, acquisition, or asset transfer, your data may be passed to the new entity. However, this Privacy Policy will remain in effect, and you will be notified in advance.


5

Security Measures

Sona111 applies the highest industry security standards to protect your personal data. At the heart of our privacy policy is a multi-layered framework of technical safeguards.

Technical Protection

  • 256-bit SSL/TLS Encryption: All data transmissions are encrypted.
  • Firewall Protection: Advanced firewall systems to block unauthorized access.
  • DDoS Protection: Dedicated measures in place to protect against server attacks.
  • Two-Factor Authentication (2FA): An additional layer of security for your account.
  • Regular Security Audits: Regular system audits conducted by third parties.

Institutional Protection

  • Only authorized personnel have access to member data.
  • All staff are required to sign confidentiality agreements.
  • Data access logs are maintained and reviewed on a regular basis.
  • In the event of a data breach, members will be notified within 72 hours.
What You Can Do

Use a strong password, keep 2FA enabled, and never share your login credentials with anyone to keep your account secure. If you notice any suspicious activity, contact our support team immediately.


6

Cookie Policy

Sona111 uses cookies to enhance your browsing experience. As part of our privacy policy, we are transparent about which types of cookies are used and why.

Cookie Type Purpose Duration
Essential Cookies Maintaining login sessions and account security Cleared when the session ends
Preference Cookies Remembering language and interface preferences 1 Year
Analytics Cookies Monitoring Platform Usage 6 Months
Security Cookies Fraud & Bot Prevention 30 days

You can manage cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.


7

Your Rights

Under Sona111's Privacy Policy, every member has fundamental rights regarding their personal data. We respect these rights and are fully committed to assisting with any related request.

  • Right to Access: You can find out at any time what data Sona111 holds about you.
  • Right to Rectification: You may request corrections to inaccurate or outdated information.
  • Right to Erasure: You may request that your data be deleted under certain circumstances.
  • Right to Restrict Processing: You may request that the use of your data be restricted in certain cases.
  • Right to Data Portability: You may request a copy of your data in a structured, readable format.
  • Right to Object: You may object to the use of your data for specific purposes.
  • Marketing Opt-Out: You may opt out of promotional communications at any time.

To exercise these rights support@sona111.betto send us an email. Requests are typically responded to within 30 days.

Restrictions: Certain data may not be eligible for deletion due to legal obligations — such as transaction records that must be retained for regulatory authorities.


8

Data Retention Period

Under Sona111's privacy policy, we do not retain any data longer than necessary. Retention periods by data type are as follows:

Data Type Retention Period Reason
Account Information For as long as your account remains active For Service Delivery
Transaction Records 5 Years Legal & Regulatory Obligations
KYC Documents 5 Years After Account Closure Anti-Money Laundering Regulations
Cookie Data 30 days to 1 year User Experience
Support Contact 2 Years Service Quality Review
Marketing Preferences Until Opt-Out Personalized Services

Once the retention period expires, data is securely deleted or fully anonymised so it can no longer be linked to you in any way.


9

Minor Protection

Sona111 strictly prohibits anyone under the age of 18 from using the platform. A key commitment of our privacy policy is that we never collect data from minors.

  • Date of birth is verified at the time of registration.
  • In suspicious cases, age is re-verified through KYC documentation.
  • Any data found to belong to a minor is deleted immediately and the associated account is closed.
  • If Parents Have Concerns support@sona111.betto let us know.
A Note for Parents

If your child has mistakenly created an account on Sona111, please contact our support team right away. We will close the account immediately and permanently delete all associated data.


10

Privacy Policy Updates

Sona111 may update this Privacy Policy from time to time. Members will be notified before any significant changes are made.

How Changes Will Be Communicated:

  • A notification will be sent to your registered email.
  • A notification will be displayed upon logging into the platform.
  • The "Last Updated" date at the top of this page will be revised accordingly.

Continued use of the platform after an updated policy takes effect will be considered acceptance of the new Privacy Policy. If you do not agree to the updated policy, you may request that your account be closed.

Advisory: Check this page regularly to stay up to date with the latest version of Sona111's privacy policy.


11

Contact & Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, please reach out to us directly. Sona111's data protection team is available 7 days a week to assist you.

Privacy-related complaints are typically addressed within 48 hours, and requests for data deletion or correction are handled within 30 days.

Response Timeframe

General inquiries: 24 hours. Data access requests: 7 business days. Deletion or correction requests: 30 days. Data breach notifications: within 72 hours.

Play Safe

Your data is secure — start playing with complete peace of mind

Your privacy is fully protected at Sona111. Register today and enjoy a safe, transparent gaming experience.

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